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Posting Number: CPM-5884
Position Title: Director of Human Rights
Department: Office of the Ombudsperson & Centre for Human Rights
Category: Managerial/Professional
Reports To: President and Vice-Chancellor
Affiliation/Union: CPM
Salary Grade: H
Hiring Salary Range: $94,036 - $105,791
Maximum of Salary Range: $117,545
Hours of Work: 9:00 am - 5:00 pm, flexible hours
Full-Time / Part-Time: Full-Time
Duration: Continuing
The Human Rights Office has three main functions: 1) receipt and management of complaints by current students, faculty and staff which are based on prohibited grounds of harassment or discrimination under the Ontario Human Rights Code, 2) Education of the university community on matters of human rights and 3) Advice to the University through the President and senior administration on human rights issues and the university’s implementation of its human rights related policies. Reporting to the President, the Director of Human Rights manages at a professional standard a caseload of complaints and concerns raised by current students, faculty and staff about human rights on the university’s campuses. He/She provides education and advice to the University and its students, faculty and staff on matters of human rights. In addition, the Director advises the University on how it can best realize its commitment to human rights and supports and serves on the Presidential Advisory Committee on Human Rights.
The Director provides oversight for the timely and appropriate handling of human rights enquiries and complaints. She/He acts as a subject matter expert on relevant legislation and York’s human rights policies, procedures and practices, and maintains current knowledge of institutional practices in this area. The Director creates and maintains effective communications with senior administrators to ensure that efforts are made to resolve complaints without recourse to the formal processes of the Ontario Human Rights Commission. This includes but is not limited to providing education and information and designing and implementing preventative strategies. He/She acts as a liaison between individuals and groups at the University and between the individuals and groups and the University’s administration, serving as a communicator or informed conciliator as appropriate. He/she advises complainants and respondents as to processes and steps involved in advancing and resolving issues related to human rights at York, and recommends policy and procedural changes where required to align with legislation, policies and mission. In appropriate circumstances, and in accordance with university established practices, the Director him/herself informally or formally investigates complaints made to the office, oversees staff in the investigation of such complaints, acts as a mediator of complaints or oversees staff acting as mediators of such complaints.

The Director implements and oversees a case management system and complaint evaluation program. Ensures that all elements of the complaints resolution process are aligned with each other and carried out to office standards.

The Director oversees the creation and implementation of initiatives for educating the faculty, students and staff on human rights issues which include communication materials, training and education events. He/She ensures that an analysis of human rights trends in the community is done so regularly that the future education programming is current and addresses the needs of the University.

The Director serves as a member of the Presidents Advisory Committee on Human Rights.

The Director has overall responsibility for the work of the Office, which includes the supervision of staff and oversees the management of the budget.

The Director oversees and implements such other projects and initiatives as are assigned by the President from time to time.
Type: Senior University Management (President, Vice-Presidents, Deans), Legal Counsel/Secretariat, Associate Deans, College Masters, heads of academic and non-academic units, Communications, Student Development, Director of York Security, Director of Human Resources, Finance, Union Presidents and staff, students and employees, Senate sub-committees.
Purpose: Consultation/communication re: case investigation, University policies and practices.

Type: Other University officials, Ontario Human Rights Commission and other provincial governmental organizations, including Ombudsman institutions.
Purpose: Obtaining and exchanging information.
  • Comprehends complex texts (eg. Reading & interpreting policy papers/research papers/technical reports, etc.)
  • Composes documents (eg. Drafting reports/recommendations/research papers/summaries, etc.)
  • Sustains in-depth conversation (eg. Interpreting & expressing complicated ideas, making presentations, etc.)
Supervisory Responsibilities:
Affiliation   Number of Individuals   Direct/Indirect   Type
CPM   6   Direct   Managerial/Professional

The following supervisory responsibilities are required for the individuals listed in the corresponding affiliation:
Affiliation   Responsibilities
  • Hiring
  • Employee Recognition and Rewards
  • Performance Management/Goal
  • Occupational Health and Safety
  • Training and Development
  • Participate in Grievances
  • Setting Promotions, Terminations, Transfers
  • Approves vacation/time off
  • Career Planning
  • Prioritizes tasks/projects
  • Provides direction or instructions
  • Arranges work schedules, coordinates work flow & reviews completed work
Physical & Sensory Demands/Environmental Conditions:
Notes: Regular office environment. No unusual physical/sensory demands.
Decision Making:
Accountable for managing the successful resolution of human rights cases including complex systemic issues. Determines which resources to deploy and access to ensure a thorough and fair enquiry/investigation is conducted.
Direction Received:
The incumbent receives direction and advice in a broad context from the President and Vice-Chancellor.
Financial/Budgetary Control:
Payroll Budget   $669700
Operating Budget   $160034
The Director has the overall responsibility for the entire budget.
The successful candidate will have a proven track record of dispute resolution, successful investigation and the promotion of human rights. S/he will have extensive experience in the use and application of alternative dispute resolution mechanisms, including investigation techniques and the application of relevant legislation, policy and formal/informal processes. He/she has significant knowledge of evidence, due process and administrative fairness principles, along with extensive knowledge of human rights/ discrimination legislation, theory and practice. Knowledge requirements include policy development, case research, analysis of evidence and complex facts, applicable legislation and relevant public policy. Knowledge of program evaluation and application required. Sound knowledge of word processing and related software applications in a Windows environment. Fluency in French is an asset.
Recognized undergraduate degree (post graduate degree preferred) or equivalent experience and significant related training. Formal dispute resolution training and/or a certificate in the field or related discipline a strong asset. Knowledge of and training in human rights legislation an asset. French an asset.
Progressive experience (7 years+) directly related to the fields of human rights. Extensive experience in conflict resolution and investigating issues related to human rights legislation and policy. He/she will have a track record of handling sensitive, time-driven issues to successful conclusion. Has managed complex cases and supervised others who have responsibility for conflict resolution, both at an informal and formal level. Experience in evaluating complaint issues and trends. Demonstrated experience in the use and application of alternative dispute resolution mechanisms. Proven track record in understanding issues and explaining issues from divergent and often contentious perspectives. Significant track record of handling sensitive, time-driven issues to successful conclusion. Significant experience managing complex cases and supervised others who have responsibility for conflict resolution, both at an informal and formal level. Experience in evaluating complaint issues and trends. Demonstrated experience in conducting program evaluation. Experience in policy development and analysis. Demonstrated experience in research skills. Experience in and knowledge about human rights legislation and its applications along with related public policy.
The successful candidate must be a superior communicator who combines extensive knowledge of human rights, empathy, fairness, process and dispute resolution as well as appropriate related experience. Superior writing ability and capacity to draft complex reports related to investigation findings. Superb analytical skills and capacity for interpreting facts and evidence as well as applying policy and relevant legislation. S/he must have previous experience and skills in managing others. Problem-solving, research, interpretive skills in decision making and ability to work independently. Superior organizational and leadership skills to achieve goals and objectives in a fast paced, changing, high volume and high pressure work environment. Ability to deal with individuals at all levels; superior interpersonal skills and discretion. Superior communication skills, both written and oral. Capacity to draft complex reports related to investigation findings. Superb analytical skills and capacity for interpreting facts and evidence as well as applying policy and relevant legislation. Superior problem-solving and interpretive skills in decision making. Strong interpersonal skills. Ability to organize and communicate information effectively to a variety of groups of people. Ability to deal effectively with individuals at all levels of the University. Ability to deal with people from all cultures and a wide variety of backgrounds. Innovative in developing options that are responsive to differing needs. Excellent problem-solving and planning skills. Sound ability to conduct program evaluation. Well developed research skills. Ability to exercise sound judgment/integrity/discretion. Sensitivity to key systemic issues and challenges facing diverse communities in Ontario. Demonstrated commitment to client service and quality principles in service delivery. Demonstrated understanding of and experience with issues affecting disenfranchised groups. Ability to react quickly to changing situations, manage multiple priorities, meet tight timelines and prioritize issues, carrying a substantial workload. Excellent organizational, administrative and time management skills. Superior organizational and leadership skills to achieve goals and objectives in a fast paced, changing, high volume and high pressure work environment. Demonstrated ability to work independently and in a team environment. Excellent skills in problem solving, decision making, strategic thinking, organizational knowledge and networking. Sensitivity (preferably lived experience) of diversity issues. Demonstrated computing skills, including word processing (Word), database management(ACCESS) and computerized spreadsheets(Excel).
Criteria for Exclusion from a Bargaining Unit:
This position supervises other employees and makes recommendations that affect those supervised, such as hiring, firing, promotion, and/or discipline. This position has responsibility for management action under collective agreements (e.g., notice of job closure, grievances, performance issues, etc.).

This position is responsible for formulating, managing and administering budgets for the University, including the allocation of resources for the employment of staff. If this position's responsibilities are primarily accounting/bookkeeping and reconciliation functions, do not check this box.

This position is responsible for the formulation of policy objectives and makes effective policy recommendations related to the development of administrative and academic programmes, including recommendations that would impact on staffing complement.

Internal Posting Date: February 22, 2008
Internal Application Deadline: Posted until filled
Extended Posting Date: February 22, 2008
Extended Application Deadline: Posted until filled
External Posting Date: February 22, 2008
External Application Deadline: Posted until filled

Please Note: All applications must be received by 4:30 p.m. on the posted deadline date.

Thank you for your interest in a career with York University.

Are you interested in applying to CPM-5884? To apply to this position click the following link to access our online application portal:

During the application process, please ensure that:

The University welcomes applications from all qualified individuals, including individuals within the University's employment equity categories of women, persons with disabilities, members of visible minorities and aboriginal persons, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code. York University is committed to employment equity and diversity and a positive and supportive environment.

York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.

We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.

Please note, due to the high volume of applications received only those selected for an interview will be contacted.

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