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Posting Summary
| Posting Number: CPM-10658 |
| Position Title: Associate Director, Custom Learning and Development |
| Department: Schulich Executive Education Centre (SEEC), Schulich School of Business |
| Affiliation: CPM |
| Salary Grade: G |
| Hiring Salary Range: $96,722 - $108,812 |
| Maximum of Salary Range: $132,992 |
| Duration: Contract Full-Time |
| Hours: 8:30 am - 4:30 pm |
| Position Start Date: September 1, 2017 Position End Date: December 31, 2018 |
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Purpose:
The Schulich Executive Education Centre (SEEC), now incorporating the Asian Business Management Program (ABMP), is a Strategic Business Unit within the Schulich School of Business (SSB). It is an operation that is self-sustaining. Its vision is to arm managers and executives from the private, public and NGO sectors with the leadership, strategic and professional skills necessary for them and their organizations to thrive in the rapidly changing, diverse, highly competitive, global business environment. The mission is to provide a full range of non-degree management learning and development solutions and talent management support to organizations, executives and managers for lifelong learning.
Competition for business and staff is from top business schools, management consultants and training and development organizations globally.
Reporting to the Managing Director, Domestic and International Custom Programs, the Associate Director, Custom Learning and Development is responsible for maintaining a revenue base of at minimum $2.5 million, growth of 10-15% p.a. and ensuring annual targets for revenue, expenses and contribution margins are met by ensuring delivery of the highest standards and quality of training; by providing the highest level of client/customer service in account and relationship management with the client C-Suite, senior executives, business units, HR, OD and other involved departments, SBUs or subsidiaries; and by developing new client revenue and contribution margins.
Responsible for staying abreast of the latest market trends in global, national, and domestic executive education, learning environments, opportunities and disruptions, technology, leading adult learning design, direct sales and account growth and development in all market sectors, Fortune 500, and growing organizations.
Responsible for managing internal YUSA staff, external course expert program directors and a large number of instructors and contracted speakers. |
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Education:
Bachelor’s Degree is required; Master’s Degree in Adult Education or Business Administration strongly preferred. |
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Experience:
10 years of business development, program design and curriculum development including several years of management/supervisory experience (preferably in an educational or similar unionized work environment). Proficient in adult learning principles and new learning technologies; experience with development, and monitoring of budgets is also required.
Experience in preparing and responding to RFP/RFQ/RFSO and writing proposals required. |
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Skills:
Proven program design and curriculum development skills, strong customer service skills, strong communication skills both verbal and written; excellent strategic planning and project management skills, effective negotiation skills, effective interpersonal skills, excellent financial management skills, including ability to create and monitor budgets, and forecast 1, 3 and 5 year plans, proven skills in digital learning technologies and keeping abreast of up to date technologies; excellent organizational and time management skills, ability to work under pressure and constantly changing priorities, well developed people management skills, shows initiative and good judgment, self-motivated and entrepreneurial, ability to work well independently and as a team member, experience with Microsoft Office applications (Word, Excel, Power Point), experience in data base management.
Demonstrate ability to influence others (internally and externally) and establish credibility during client interactions.
Business acumen, demonstrate ability to identify business issues which can be improved through people development and performance.
Customer focus, a commitment to delivering a high-quality customer experience through all stages of design, development and implementation.
Communication and Interpersonal Skills, comprehensive writing and presentation skills with experience communicating with various audiences.
Analytical skills must be able to gather and synthesize information in order to identify themes and performance gaps.
Team Leadership, must be able to work cross-functionally to achieve the results desired.
Ability to strategize, recommend strategies and operational processes (new and changed).
Driver’s license for client visits.
Fluent in English and ability in Chinese (Mandarin), French, Portuguese preferred. |
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Additional Notes :
Please note: This position requires the candidate to produce a verification of degree(s), credentials(s), or equivalencies from accredited institutions and/or international equivalents at the time of interview.
Please note: This position requires the successful candidate maintain a valid Driver’s License and a produce a satisfactory Driver’s Abstract. The successful candidate would have to provide proof of a valid Driver’s License and a satisfactory Driver’s Abstract upon being hired.
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| Cover Letter Required: Yes |
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Dates:
| Internal Posting Date: August 15, 2017 |
| Internal Application Deadline: Posted until filled |
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| Extended Posting Date: August 15, 2017 |
| Extended Application Deadline: Posted until filled |
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| External Posting Date: August 15, 2017 |
| External Application Deadline: Posted until filled |
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Please Note: All applications must be received by 4:30 p.m. on the posted deadline date.
Thank you for your interest in a career with York University.
Are you interested in applying to CPM-10658?
To apply to this position click the following link to access our online application portal: https://hr2.apps01.yorku.ca/machform/view.php?id=13474
During the application process, please ensure that:
- You have submitted a complete application package using our online application portal*. A complete application package consists of the completed application form, a cover letter and resume
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- A complete application package has been submitted for each job posting you are applying for.
- You have quoted the appropriate posting number on your application form and in the subject line of your email. Please keep the posting number and position description for future reference or inquiries.
The University welcomes applications from all qualified individuals, including individuals within the University's employment equity categories of women, persons with disabilities, members of visible minorities and aboriginal persons, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code. York University is committed to employment equity and diversity and a positive and supportive environment.
York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.
We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.
Please note, due to the high volume of applications received only those selected for an interview will be contacted.
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