York U: Redefine the Possible
 

Posting Summary

Posting Number: YUSA-7393
Position Title: Reference Assistant
Department: Steacie Science Library
Affiliation: YUSA
Band: 10
Salary: Annual salary of $51,439 will be prorated based on the number of weeks worked.
Duration: Temporary Full-Time
Hours: Fall/Winter (Sept to April): Mon. to Fri.; 9:00 am – 5:00 pm. Require to work a 12:00 noon to 8:00 p.m. shift one day per week. May be required to work an occasional weekend shift.
Position Start Date: August 15, 2011   Position End Date: July 31, 2012
 
Purpose:
The Reference Assistant is primarily responsible for providing information and assisting with reference enquiries in science and technology for library users. This position is also responsible for user outreach through the use of web technologies and for providing support for resolving basic computing problems at public workstations. In addition, this position assists with the provision of document delivery service, serials maintenance, accessing library collections and services.
 
Education:
University degree in Science required, physical or life sciences preferred.
 
Experience:
One to two years recent related experience in providing front-line public service in a reference environment or in another high volume public service area. On-line database searching experience required. Some academic research experience preferred.
 
Skills:
Typing 40-45 w.p.m., accuracy essential; attending accurately to detail under pressure of high volume; knowledge of general and science-related bibliographic searching tools essential; demonstrated skill/ability in the following areas: intermediate word processing, spreadsheet and database skills, preferably in MS Office (Word, Excel, MS Access), knowledge and experience in using web softwares in creating and maintaining web pages; use of an on-line records system; maintaining accurate records and working with data to compile reports; working accurately with figures; working independently; dealing calmly, courteously and effectively with people; excellent interpersonal skills; excellent oral and written communication skills; answering general and science-related enquiries clearly and concisely, specifically in a reference oriented environment; excellent organizational abilities including setting priorities, multi-tasking and working under pressure of high volume; problem solving skills and good judgement .
 
Cover Letter Required: Yes
 
Dates:
Internal Posting Date: July 11, 2011
Internal Application Deadline: July 18, 2011
 
Extended Posting Date: July 20, 2011
Extended Application Deadline: July 27, 2011
 
External Posting Date: July 20, 2011
External Application Deadline: July 27, 2011

Please Note: All applications must be received by 4:30 p.m. on the posted deadline date.

Thank you for your interest in a career with York University.

Are you interested in applying to YUSA-7393? To apply to this position click the following link to access our online application portal: https://hr2.apps01.yorku.ca/machform/view.php?id=13474

During the application process, please ensure that:

  • You have submitted a complete application package using our online application portal*. A complete application package consists of the completed application form, a cover letter and resume by 4:30 p.m. on the posted deadline date. When emailing your application package, ensure that you have attached the resume, cover letter, and application form to your email.
  • A complete application package has been submitted for each job posting you are applying for.
  • You have quoted the appropriate posting number on your application form and in the subject line of your email. Please keep the posting number and position description for future reference or inquiries.

The University welcomes applications from all qualified individuals, including individuals within the University's employment equity categories of women, persons with disabilities, members of visible minorities and aboriginal persons, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code. York University is committed to employment equity and diversity and a positive and supportive environment.

York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.

We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.

Please note, due to the high volume of applications received only those selected for an interview will be contacted.