Posting Summary
Posting Number: YUSA-8193 |
Position Title: Student Service/Course Support Assistant |
Department: Department of Film, Faculty of Fine Arts |
Affiliation: YUSA |
Band: 5 |
Salary: Annual salary of $43,369 will be prorated based on the number of weeks worked. |
Duration: Temporary Full-Time |
Hours: 8:30 a.m. - 4:30 p.m. |
Position Start Date: January 2, 2013 Position End Date: July 1, 2013 |
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Purpose:
PLEASE NOTE: THIS IS A TEMPORARY CONTRACT. The purpose
of this position is to provide timely, efficient and courteous service to
students, faculty members and the public by providing information about
the Film Department’s programs, events and services and by attending
to a variety of administrative tasks. |
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Education:
Secondary school diploma plus related post-secondary training or
equivalent. |
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Experience:
1-2 years' related experience in a student service or related service
environment (e.g. handling a range of enquiries in an academic or
student services area), in a post-secondary environment an asset. |
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Skills:
Demonstrated Skills including:
Intermediate word-processing (e.g. macros, tables, mail merge,
document layout, etc.) .
Basic computerized spreadsheet skills (Excel) in a Windows
environment.
Knowledge of electronic mail.
knowledge of an on-line records system, including data entry and
retrieval.
Demonstrated Technical Skills including:
Excellent oral communication skills to obtain and provide accurate
information clearly and concisely both in-person and over the
telephone in a busy front-line environment.
Effective interpersonal skills including active listening.
Effective customer service skills.
Ability to exercise tact, diplomacy and discretion when dealing with
others.
Ability to maintain confidentiality.
Good written communication skills.
Abiltiy to attend accurately to detail.
Excellent organizational skills.
Ability to work independently, set priorities, multi-task and meet
deadlines.
Ability to work effectively under pressure of high volume and frequent
interruptions.
Ability to exercise good judgment and initiative.
Ability to work effectively as a member of a team . |
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Cover Letter Required: Yes |
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Dates:
Internal Posting Date: November 9, 2012 |
Internal Application Deadline: November 16, 2012 |
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Extended Posting Date: January 7, 2013 |
Extended Application Deadline: January 14, 2013 |
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External Posting Date: January 7, 2013 |
External Application Deadline: January 14, 2013 |
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Please Note: All applications must be received by 4:30 p.m. on the posted deadline date.
Thank you for your interest in a career with York University.
Are you interested in applying to YUSA-8193?
To apply to this position click the following link to access our online application portal: https://hr2.apps01.yorku.ca/machform/view.php?id=13474
During the application process, please ensure that:
- You have submitted a complete application package using our online application portal*. A complete application package consists of the completed application form, a cover letter and resume
by 4:30 p.m. on the posted deadline date.
When emailing your application package, ensure that you have attached the resume, cover letter, and application form to your email.
- A complete application package has been submitted for each job posting you are applying for.
- You have quoted the appropriate posting number on your application form and in the subject line of your email. Please keep the posting number and position description for future reference or inquiries.
The University welcomes applications from all qualified individuals, including individuals within the University's employment equity categories of women, persons with disabilities, members of visible minorities and aboriginal persons, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code. York University is committed to employment equity and diversity and a positive and supportive environment.
York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.
We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.
Please note, due to the high volume of applications received only those selected for an interview will be contacted.
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