Posting Summary
Posting Number: CPM-8264 |
Position Title: Manager, Administration |
Department: York English Language Institute |
Affiliation: CPM |
Salary Grade: E |
Hiring Salary Range: $62,913 - $70,778. Annual salary will be prorated based on number of weeks worked in the year. |
Maximum of Salary Range: $86,506 |
Duration: Limited Term Full-Time |
Hours: 8:30 a.m. to 4:30 p.m. |
Position Start Date: February 25, 2013 Position End Date: March 21, 2014 |
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Purpose:
PLEASE NOTE THAT
APPLICATIONS FOR THIS POSTING WILL BE ACCEPTED UNTIL
4:30 pm, FRIDAY JANUARY 25, 2013. This position is
accountable for the effective and innovative delivery of YUELI's non-
academic administrative services.
The York University English Language Institute (YUELI) is a full cost-
recovery unit, offering a range of specialized non-degree courses to
meet the needs of specific groups of students, many of whom are
from overseas. The primary focus of YUELI's courses is on the
teaching of English to speakers of other languages. As a revenue
centre for the University, the efficient running of all services provided
is one the keys for its survival. Areas of responsibility for this
position include the design and management of work processes for
all non-academic service delivery, enquiries and registration, student
services, including homestay, and human resource management.
Working as a member of YUELI's management team and under the
general direction of the Director, the Manager, Administration is
responsible for the following major areas of YUELI's operations. |
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Education:
A university degree in a relevant area is required - a Business
Administration-related, or ESL-related, degree would be an advantage.
Professional training in business administration and organizational
methods would be an asset, as would an advanced degree in a
business-related subject area. |
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Experience:
As YUELI is a revenue generating unit, a minimum of three years'
experience in office management is required - preferably in the private
sector. Experience of manangement in a unionized environment would
also be an advantage. Experience in the development and
implementation of organizational methods preferred, and familiarity with
up-to-date policies and procedures focused on customer service within
a multicultural environment would be an advantage. Must be used to,
and comfortable working with, database systems. |
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Skills:
A high level of customer service skills and professionalism, effective
administrative, team-building and coaching/training skills.
Demonstrated successful experience with clients/students from
other cultures and/or countries strongly preferred. Critical attention
to detail; demonstrated skill in report writing; proven ability to identify
and analyse problems as well as develop and implement solutions;
independent decision-making; effective oral and written
communication skills; effective interpersonal skills, well-developed
abilities in selecting, mentoring and supervising staff, and in conflict
resolution. Good understanding of data usage and management,
demonstrated experience in using technology to improve operational
efficiency. Proven collegial and consultative management style.
Given the nature of YUELI's clientele, additional language skills such
as Arabic, Mandarin Chinese, Cantonese, Korean or Japanese
would be an asset. |
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Cover Letter Required: Yes |
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Dates:
Internal Posting Date: January 15, 2013 |
Internal Application Deadline: Posted until filled |
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Extended Posting Date: January 15, 2013 |
Extended Application Deadline: Posted until filled |
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External Posting Date: January 15, 2013 |
External Application Deadline: Posted until filled |
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Please Note: All applications must be received by 4:30 p.m. on the posted deadline date.
Thank you for your interest in a career with York University.
Are you interested in applying to CPM-8264?
To apply to this position click the following link to access our online application portal: https://hr2.apps01.yorku.ca/machform/view.php?id=13474
During the application process, please ensure that:
- You have submitted a complete application package using our online application portal*. A complete application package consists of the completed application form, a cover letter and resume
.
When emailing your application package, ensure that you have attached the resume, cover letter, and application form to your email.
- A complete application package has been submitted for each job posting you are applying for.
- You have quoted the appropriate posting number on your application form and in the subject line of your email. Please keep the posting number and position description for future reference or inquiries.
The University welcomes applications from all qualified individuals, including individuals within the University's employment equity categories of women, persons with disabilities, members of visible minorities and aboriginal persons, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code. York University is committed to employment equity and diversity and a positive and supportive environment.
York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.
We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.
Please note, due to the high volume of applications received only those selected for an interview will be contacted.
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