|Posting Number: YUSA-8193|
|Position Title: Student Service/Course Support Assistant|
|Department: Department of Film, Faculty of Fine Arts|
|Salary: Annual salary of $43,369 will be prorated based on the number of weeks worked.|
|Duration: Temporary Full-Time|
|Hours: 8:30 a.m. - 4:30 p.m.|
|Position Start Date: January 2, 2013 Position End Date: July 1, 2013|
PLEASE NOTE: THIS IS A TEMPORARY CONTRACT.
The purpose of this position is to provide timely, efficient and courteous service to students, faculty members and the public by providing information about the Film Departmentís programs, events and services and by attending to a variety of administrative tasks.
Secondary school diploma plus related post-secondary training or equivalent.
1-2 years' related experience in a student service or related service environment (e.g. handling a range of enquiries in an academic or student services area), in a post-secondary environment an asset.
Demonstrated Skills including:
Intermediate word-processing (e.g. macros, tables, mail merge, document layout, etc.) . Basic computerized spreadsheet skills (Excel) in a Windows environment. Knowledge of electronic mail. knowledge of an on-line records system, including data entry and retrieval.
Demonstrated Technical Skills including:
Excellent oral communication skills to obtain and provide accurate information clearly and concisely both in-person and over the telephone in a busy front-line environment. Effective interpersonal skills including active listening. Effective customer service skills. Ability to exercise tact, diplomacy and discretion when dealing with others. Ability to maintain confidentiality. Good written communication skills. Abiltiy to attend accurately to detail. Excellent organizational skills. Ability to work independently, set priorities, multi-task and meet deadlines. Ability to work effectively under pressure of high volume and frequent interruptions. Ability to exercise good judgment and initiative. Ability to work effectively as a member of a team .
|Cover Letter Required: Yes|
Please Note: All applications must be received by 4:30 p.m. on the posted deadline date.
Thank you for your interest in a career with York University. To apply, please ensure that:
- You have submitted a complete application package (application form*, resume and covering letter) by 4:30 p.m. on the posted deadline date. When emailing your application package, ensure that you have attached the resume, cover letter, and application form to your email.
- A complete application package has been submitted for each job posting you are applying for.
- You have quoted the appropriate posting number on your application form and in the subject line of your email. Please keep the posting number and position description for future reference or inquiries.
- Your application package is submitted in one of the following formats: Microsoft Word (.doc), or Adobe (.pdf). If you do not have access to the above programs, you may submit your resume and covering letter in plain text format (.txt). Please note the application form cannot be saved in this format.
Applications are to be submitted to: firstname.lastname@example.org.
The University welcomes applications from all qualified individuals, including individuals within the University's employment equity categories of women, persons with disabilities, members of visible minorities and aboriginal persons, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code. York University is committed to employment equity and diversity and a positive and supportive environment.
York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation. Please note, due to the high volume of applications received only those selected for an interview will be contacted.