|Posting Number: YUSA-8358|
|Position Title: Bookstore and Mailing Associate|
|Department: Bookstore (Glendon)|
|Duration: Continuing Full-Time|
|Hours: 8:30 am - 4:30 pm; Varying scheduled shifts within Bookstore operating hours, including regular, on-rotation, peak and rush period schedules.|
The Bookstore and Mailing Associate is a frontline representative for the Bookstore and Mailing operations by providing customer service to the general public, for a variety of inquiries related to mail, textbooks, general books as well as stationery and other merchandise offered at the Glendon bookstore. This position is responsible for operating computerized cash registers, displaying merchandise, assisting in shipping out merchandise as well as returning unsold products to publishers. The Bookstore and Mailing Associate also facilitates the collection, processing and distribution of information and materials on the Glendon campus. This includes mail, time sensitive parcels between and among members of the York University community on both campuses and from outside the University.
This position requires bilingualism in English and French, and is located at Glendon College: 2275 Bayview Ave. Toronto.
High school diploma.
One (1) year related work experience in retail including sales, merchandising, operating a computerized payment / inventory system required. One (1) year experience providing excellent frontline customer service. Experience sorting, classifying and delivering mail is preferred.
Demonstrated skills including: Working accurately and effectively, especially during periods of high volume; Attending accurately to detail; Customer service and dealing courteously and effectively with people, pleasant telephone manner; patience and persistence to deal with unfavourable conditions and irate patrons; Ability to communicate effectively when obtaining and/or providing information, answering enquiries or dealing with any community members in general; Lifting/moving heavy materials. Basic computer skills required (e.g. Word, Excel, Lotus Notes); Ability to use bar codes, scanners; Dealing accurately and effectively with cash; Demonstrated ability in sorting and organizing mail, shelves, packages, etc. An aptitude for working effectively in a team environment as well as the ability to work independently when required. Knowledge of University campuses, departments, faculties and building locations is preferred.
|Cover Letter Required: Yes|
Please Note: All applications must be received by 4:30 p.m. on the posted deadline date.
Thank you for your interest in a career with York University. To apply, please ensure that:
- You have submitted a complete application package (application form*, resume and covering letter) by 4:30 p.m. on the posted deadline date. When emailing your application package, ensure that you have attached the resume, cover letter, and application form to your email.
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