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Posting Number: YUSA-8358
Position Title: Bookstore and Mailing Associate
Department: Bookstore (Glendon)
Affiliation: YUSA
Band: 5
Salary: $43,369
Duration: Continuing Full-Time
Hours: 8:30 am - 4:30 pm; Varying scheduled shifts within Bookstore operating hours, including regular, on-rotation, peak and rush period schedules.
The Bookstore and Mailing Associate is a frontline representative for the Bookstore and Mailing operations by providing customer service to the general public, for a variety of inquiries related to mail, textbooks, general books as well as stationery and other merchandise offered at the Glendon bookstore. This position is responsible for operating computerized cash registers, displaying merchandise, assisting in shipping out merchandise as well as returning unsold products to publishers. The Bookstore and Mailing Associate also facilitates the collection, processing and distribution of information and materials on the Glendon campus. This includes mail, time sensitive parcels between and among members of the York University community on both campuses and from outside the University.

This position requires bilingualism in English and French, and is located at Glendon College: 2275 Bayview Ave. Toronto.

High school diploma.
One (1) year related work experience in retail including sales, merchandising, operating a computerized payment / inventory system required. One (1) year experience providing excellent frontline customer service. Experience sorting, classifying and delivering mail is preferred.
Demonstrated skills including: Working accurately and effectively, especially during periods of high volume; Attending accurately to detail; Customer service and dealing courteously and effectively with people, pleasant telephone manner; patience and persistence to deal with unfavourable conditions and irate patrons; Ability to communicate effectively when obtaining and/or providing information, answering enquiries or dealing with any community members in general; Lifting/moving heavy materials. Basic computer skills required (e.g. Word, Excel, Lotus Notes); Ability to use bar codes, scanners; Dealing accurately and effectively with cash; Demonstrated ability in sorting and organizing mail, shelves, packages, etc. An aptitude for working effectively in a team environment as well as the ability to work independently when required. Knowledge of University campuses, departments, faculties and building locations is preferred.
Cover Letter Required: Yes
Internal Posting Date: April 17, 2013
Internal Application Deadline: April 24, 2013
Extended Posting Date: April 26, 2013
Extended Application Deadline: May 3, 2013
External Posting Date: April 26, 2013
External Application Deadline: May 3, 2013

Please Note: All applications must be received by 4:30 p.m. on the posted deadline date.

Thank you for your interest in a career with York University. To apply, please ensure that:

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On June 1st our application form is going automated!

The University welcomes applications from all qualified individuals, including individuals within the University's employment equity categories of women, persons with disabilities, members of visible minorities and aboriginal persons, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code. York University is committed to employment equity and diversity and a positive and supportive environment.

York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation. Please note, due to the high volume of applications received only those selected for an interview will be contacted.