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Posting Number: YUSA-8763
Position Title: Reference Assistant
Department: Steacie Science Library
Affiliation: YUSA
Band: 10
Salary: Annual salary of $54,534 will be prorated based on the number of weeks worked.
Duration: Temporary Full-Time
Hours: Fall/Winter Session September to April: Monday &Tuesday 9:00 am to 5:00 pm, Wednesday & Thursday Noon to 8:00 pm & Friday 10:00 am to 6:00 pm. Summer (May 1 to Labour Day) Monday to Friday from 9 am to 5 pm.
Position Start Date: April 21, 2014   Position End Date: October 21, 2014
PLEASE NOTE: THIS IS A TEMPORARY CONTRACT. The Reference Assistant is primarily responsible for providing information and assisting with reference enquiries in science and technology for library users. This position is also responsible for user outreach through the use of web technologies and for providing support for resolving basic computing problems at public workstations. In addition, this position assists with the provision of document delivery service, serials maintenance, accessing library collections and services.
University degree in Science required.
Two to three years recent related experience in providing front-line public service in a reference environment or in another high volume public service area. On-line database searching experience required. Some academic research experience preferred.
Typing 40-45 w.p.m., accuracy essential; attending accurately to detail under pressure of high volume; knowledge of general and science-related bibliographic searching tools essential; demonstrated skill/ability in the following areas: intermediate word processing, spreadsheet and database skills, preferably in MS Office (Word, Excel, MS Access), knowledge and experience in using web softwares in creating and maintaining web pages; use of an on-line records system; maintaining accurate records and working with data to compile reports; working accurately with figures; working independently; dealing calmly, courteously and effectively with people; excellent interpersonal skills; excellent oral and written communication skills; answering general and science-related enquiries clearly and concisely, specifically in a reference oriented environment; excellent organizational abilities including setting priorities, multi-tasking and working under pressure of high volume; problem solving skills and good judgement .
Cover Letter Required: Yes
Internal Posting Date: February 7, 2014
Internal Application Deadline: February 14, 2014
Extended Posting Date: April 2, 2014
Extended Application Deadline: April 9, 2014
External Posting Date: April 2, 2014
External Application Deadline: April 9, 2014

Please Note: All applications must be received by 4:30 p.m. on the posted deadline date.

Thank you for your interest in a career with York University. To apply, please ensure that:

Applications are to be submitted to:

The University welcomes applications from all qualified individuals, including individuals within the University's employment equity categories of women, persons with disabilities, members of visible minorities and aboriginal persons, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code. York University is committed to employment equity and diversity and a positive and supportive environment.

York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation. Please note, due to the high volume of applications received only those selected for an interview will be contacted.