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Posting Number: CPM-8831
Position Title: Director, Professional Programs
Department: Continuing & Professional Education (CAPE)
Affiliation: CPM
Salary Grade: G
Hiring Salary Range: $92,408 - $103,959
Maximum of Salary Range: $127,061
Duration: Continuing Full-Time
Hours: 8:30 am - 4:30 pm

PLEASE NOTE: Applications for this posting will be accepted until 4:30 pm on Wednesday, April 23, 2014.

The new school for Continuing and Professional Education (CAPE) is a revenue-generating professional education enterprise designed to serve adult learners in the GTA, nationally and internationally. The school is expected to generate revenue for York University in order to meet the enrolment targets outlined in the Strategic Mandate Agreement with the provincial government. Upon launch in fall 2014, the new school will be the third largest of its kind in Canada. This new position will provide overall management and leadership to the development and management of the continuing professional education portfolio within CAPE. This includes responsibility for relationship building, human resource management, finances, marketing, market research, program development and delivery, and strategic and business planning. This position plays a key function leading the process to identify new market-driven continuing professional education programs (both credit and non-credit), forecasting which programs will be successful, championing them through the approval process, and supervising the development and management programs to meet enrolment and financial targets. Unlike most existing continuing education at York to date, CAPE’s continuing education programs may reflect the full spectrum of the continuing education field: non-credit courses/programs, credit certificates, undergraduate degrees, graduate diplomas and online professional masters' degrees. All credit programs require a close working relationship with York’s Faculties related to academic quality and oversight. To start, the portfolio consists of two Program Managers and two Program Assistants, and approximately $2.2M in revenue from non-credit programs and corporate training. By fall 2015, credit certificate programs and the administration of online degree programs will be added to the portfolio. The Director is accountable for identifying, developing and managing a program portfolio that will drive annual revenue and enrolment growth. The Director is responsible for managing a large, complex portfolio of credit and non-credit continuing education programs in different formats (in-class, online and blended). S/he will provide strategic planning, direction and oversight of the quality and execution of programs. The Director will respond to student complaints and academic appeals for credit programs taught by continuing education instructors. The Director is a senior member of the CAPE management team and works closely with CAPE staff, faculty and staff in other departments, and external employers, groups and partners.
Masters degree in a related field, such as Business Administration, Commerce, Human Resources Management, Adult Education or equivalent is required. A credential (degree, diploma or certificate), certification (such as the CTDP) or eligibility for certification in adult education, online education and/or the training and development field is highly valued as part of the educational portfolio.
Five to eight years of progressively responsible experience directly related to the specific accountabilities of the position, including progressively responsible management experience and a track record of growing enrolment and revenue. Experience in strategic planning and proven ability to operationalize and implement plans. Exceptional interpersonal, organizational, planning, team building and communication (oral and written) skills; goal and achievement oriented; superior interpersonal and persuasive communication capabilities; self-motivated, innovative and independent thinker; excellent relationship building skills (internal and external partnerships); business negotiation skills and an entrepreneurial approach to conducting business; business acumen; proven financial/budget administration experience; strong computer skills and knowledge of university computer systems; strong leadership and innovative thinking skills. Experience in business development, sales, consulting, proposal and contract development, with a corresponding strong entrepreneurial nature is essential.
Best practices and instructional design in adult and online education. Market research and program development. Proposal writing. Negotiation and development of legal contracts. Financial planning, forecasting and management. Highly developed organizational and project management skills People management skills. Problem-solving and conflict resolution. Superior oral and written communication, including public speaking and sales.
Cover Letter Required: Yes
Internal Posting Date: April 1, 2014
Internal Application Deadline: Posted until filled
Extended Posting Date: April 1, 2014
Extended Application Deadline: Posted until filled
External Posting Date: April 1, 2014
External Application Deadline: Posted until filled

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The University welcomes applications from all qualified individuals, including individuals within the University's employment equity categories of women, persons with disabilities, members of visible minorities and aboriginal persons, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code. York University is committed to employment equity and diversity and a positive and supportive environment.

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