Online Maintenance Request Normal repair hours are 9am to 4pm, Monday to Friday. Repairs are completed in a priority sequence and are normally responded to within three working days. (Please note that repairs will take longer during the peak move-in period during September.) Repairs that require the assistance of a licensed tradesperson or outside contractor will take longer to complete. Repair staff is authorized to enter rooms/suites to respond to submitted maintenance requests and attend emergency repairs. Repairs cannot be scheduled at the student's convenience. Where repairpersons are not permitted access into a room or suite to complete the requested repair, the student will be required to resubmit their maintenance request. Students are not required to be present during the repair work, unless requested by the repair staff (e.g.: to provide a more detailed account of the problem). ONLINE MAINTENANCE REQUEST FORM YOUR NAME: * DATE: YOUR RESIDENCE: Select from list Wood Hillard * YOUR ROOM #: * YOUR PHONE #: (Don't use dash or space) YOUR EMAIL: Please be specific as possible. For example: When reporting a washer, dryer or elevator breakdown, please identify which one, i.e. dryer in G house laundry room. When requesting light bulb replacement in your room, please indicate whether the bulb is needed for reading lamp, desk or main light. LOCATION: DESCRIPTION OF PROBLEM: * * Note: Field with * means required field.