Online Maintenance Request Form
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Normal repair hours are 9am to 4pm, Monday to Friday. |
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Repairs are completed in a priority sequence and are normally responded to within three working days. (Please note that repairs will take longer during the peak move-in period during September.) |
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Repairs that require the assistance of a licensed tradesperson or outside contractor will take longer to complete. |
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Repair staff is authorized to enter rooms/suites to respond to submitted maintenance requests and attend emergency repairs. Repairs cannot be scheduled at the student's convenience. |
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Where repairpersons are not permitted access into a room or suite to complete the requested repair, the student will be required to resubmit their maintenance request. |
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Students are not required to be present during the repair work, unless requested by the repair staff (e.g.: to provide a more detailed account of the problem). |


